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Sterling Silver La Lagoon Ring
A really pretty ring of good quality.
The person who will be receiving this as a birthday present will be so happy!!!!
My ring snapped into three pieces within two months for no reason. No excessive pressure was placed on the ring. I contacted support and was advised "jewellery is not able to be twisted and bent, if that happens it can become broken"
I explained the jewellery was not twisted or bent however no offer of replacement or voucher was offered.
Pretty disappointing for a $50 purchase, would not buy from them again
Dear valued customer,
We apologize for the inconvenience and disappointment caused by your recent purchase of our La Lagoon Ring purchased for $40.49 (after discount). We take quality control very seriously and are sorry to hear that your ring was reported broken 6 months after purchase. The images you did send show it bent in many places and now in 2 pieces.
Our customer service team is always here to assist and provide solutions for any issues with our products. We do understand your frustration and have taken note of your feedback. Please rest assured that we will continue to strive for better quality and service for our customers.
Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future.
