Customer Enquiry

<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /><title>Customer Enquiry</title><script language="JavaScript" type="text/javascript">window.status='Loading...';</script><link rel="stylesheet" type="text/css" href="/ext-3.3.1/resources/css/ext-all-notheme.css?NS_VER=2017.2.0&amp;minver=179" /> <link rel="stylesheet" type="text/css" href="/ext-3.3.1/resources/css/xtheme-gray.css?NS_VER=2017.2.0&amp;minver=179" /> <link rel="stylesheet" type="text/css" href="/ext-3.3.1/resources/css/ext-override.css?NS_VER=2017.2.0&amp;minver=179" /> <link rel="stylesheet" type="text/css" href="/ext-3.3.1/resources/css/htmleditorplugins.css?NS_VER=2017.2.0&amp;minver=179" /><script type="text/javascript" src="/ui/jquery/jquery-1.11.3.min.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/ui/jquery/jquery_isolation.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/javascript/NLUtil.jsp?NS_VER=2017.2.0&amp;minver=179&amp;JSP_VER=1&amp;locale=en_AU"></script><script type="text/javascript" src="/javascript/NLUtil.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/javascript/NLUIWidgets.jsp?NS_VER=2017.2.0&amp;minver=179&amp;JSP_VER=1&amp;locale=en_AU"></script><script type="text/javascript" src="/assets/legacy_widgets/1245173030.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/javascript/NLCalendar.jsp?NS_VER=2017.2.0&amp;minver=179&amp;JSP_VER=1&amp;locale=en_AU"></script><script type="text/javascript" src="/assets/legacy_slavingutil/426354954.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/assets/legacy_apputil/3875111965.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/javascript/NLAppUtil.jsp?NS_VER=2017.2.0&amp;minver=179&amp;JSP_VER=1&amp;locale=en_AU"></script><script type="text/javascript" src="/ext-3.3.1/adapter/ext/ext-base.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/ext-3.3.1/ext-all.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/ext-3.3.1/ext-netsuite-ie9-fix.js?NS_VER=2017.2.0&amp;minver=179"></script><script type="text/javascript" src="/ext-3.3.1/extensions/plugins/Ext.ux.form.HtmlEditorExtensions.js?NS_VER=2017.2.0&amp;minver=179"></script><script language="JavaScript" type="text/javascript">window.status='';</script><link rel="stylesheet" href="/core/styles/pagestyles.nl?ct=0&amp;bglt=F2F4F6&amp;bgmd=E0E4E8&amp;bgdk=737A82&amp;bgon=C1C8D2&amp;bgoff=8492A5&amp;bgbar=C1C8D2&amp;tasktitletext=000000&amp;crumbtext=000000&amp;headertext=000000&amp;ontab=000000&amp;offtab=FFFFFF&amp;text=000000&amp;link=000000&amp;bgbody=FFFFFF&amp;bghead=FFFFFF&amp;portlet=E0E4E8&amp;portletlabel=000000&amp;bgbutton=FFE599&amp;bgrequiredfld=FFFFE5&amp;font=Arial%2CHelvetica%2Csans-serif&amp;size_site_content=9pt&amp;size_site_title=9pt&amp;size=1.0&amp;nlinputstyles=F&amp;accessibility=F&amp;appOnly=F&amp;NS_VER=2017.2.0" /><script type="application/json" id="data_491381113">{"translations":{},"horizontalLabelEnabled":true}</script><script type="application/javascript"> (function (data, preferences) { NS = window.NS || {}; NS.Translations = NS.Translations || {}; NS.Translations.dictionary = NS.Translations.dictionary || {}; for(var key in data.translations) { if (data.translations.hasOwnProperty(key)) { NS.Translations.dictionary[key] = data.translations[key]; } } NS.UI = NS.UI || {}; NS.UI.Preferences = NS.UI.Preferences || {}; NS.UI.Preferences.horizontalLabelsEnabled = data.horizontalLabelEnabled; })(JSON.parse(document.getElementById('data_491381113').textContent),{}); </script><script language="JavaScript" type="text/javascript">window.status='Loading...';</script><script type="text/javascript" src="/javascript/NLAPI.jsp__NS_VER=2017.2.0&amp;minver=179&amp;locale=en_AU.nlqs"></script></head><body bgcolor="#FFFFFF" link="#000000" vlink="#000000" alink="#000000" text="#000000" style="background-image:none;margin: 5px 0px 5px 0px;" onload="page_init()"> <div id="outerwrapper" style="width:100%"> <div id="innerwrapper"> <div id="div__header" class="noprint" leftmargin="0" topmargin="0" marginwidth="1"> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr bgcolor="#FFFFFF"> <td> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr> <td align="LEFT"><img src="/images/nav/stretch.gif" border="0" /></td> </tr> </table> </td> </tr> </table> </div> <div id="div__title" style="margin: 0px;"></div> <div id="div__label" class="scrollarea" style="margin: 0px; overflow:hidden;"></div> <div id="div__body" style="margin: 0px; "> <table border="0" cellspacing="0" cellpadding="0" width="100%" id="__enclosingtable" role="presentation"> <tr> <td width="100%" valign="top"> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr class="portletHandle"> <td width="100%" valign="top"> <form enctype="multipart/form-data" method="post" name="main_form" action="/app/site/crm/externalcasepage.nl" id="main_form" onsubmit="try {if (NS.form.isInited() &amp;&amp; NS.form.isValid() &amp;&amp; save_record(true)) { return true; } return false; } catch(e) { return false; }" onkeypress="if (getEventKeypress(event) == 13) { setEventCancelBubble(event);return true;} return true;" style="margin: 0; font-size: 0px; padding-bottom: 10px; "> <table width="100%" border="0" cellspacing="0" cellpadding="0" role="presentation"> <tr> <td> <tr> <td> <div class="bgbar"> <div class="pt_head"></div> <div class="tasktitlemed"> <div class="pt_buttons"></div> <div class="pt_title">Customer Enquiry</div> </div> <div class="pt_end"></div> </div> </td> </tr> </td> </tr> <tr> <td> <table border="0" cellspacing="0" width="100%" cellpadding="0"> <tr> <td class="text" valign="top"> <div class="bgmd"></div> </td> </tr> </table> </td> </tr> <tr> <td> <table border="0" cellspacing="0" cellpadding="0" width="100%"> <tr> <td valign="top"> <table border="0" class="table_fields" cellspacing="2" cellpadding="0" data-colnumber="1"> <tr> <td valign="middle" nowrap="nowrap" align="right" class="smalltextnolink"><span class="labelSpanEdit smalltextnolink" style="white-space: wrap;" id="email_fs_lbl"><img class="required_icon" title="Required Field" alt="Required Field" src="/images/chiles/pageTitle/required.png" /><a class="smalltextnolink" onmouseover="this.className='smalltextnolink'; return true;" onmouseout="this.className='smalltextnolink'; ">Email</a> </span></td> <td nowrap="nowrap" valign="middle"><span style="white-space: nowrap" id="email_fs" class="effectStatic" data-fieldtype=""><input onkeyup="" onchange="this.onchangecalled=true; setWindowChanged(window, true);this.checkvalid=false;this.isvalid=validate_field(this,'email',true,false,null,null,false);if (!this.isvalid) { selectAndFocusField(this);}return this.isvalid;" maxlength="300" onkeypress="" type="text" onfocus="this.onchangecalled=false; this.origValue = this.value;this.checkvalid=true;" onblur="if (this.onchangecalled == false &amp;&amp; this.origValue != this.value) { return this.onchange(); } this.value = trim(this.value); if (this.checkvalid == true) {this.isvalid=validate_field(this,'email',false,false,null,null,false);} if (this.isvalid == false) { selectAndFocusField(this); if (arguments[0]){ arguments[0].stopPropagation();} return this.isvalid;} " size="-1" aria-labelledby="email_fs_lbl" name="email" style="; ime-mode:disabled" id="email" class="inputreq" /></span></td> </tr> <tr> <td valign="middle" nowrap="nowrap" align="right" class="smalltextnolink"><span class="labelSpanEdit smalltextnolink" style="white-space: wrap;" id="title_fs_lbl"><img class="required_icon" title="Required Field" alt="Required Field" src="/images/chiles/pageTitle/required.png" /><a class="smalltextnolink" onmouseover="this.className='smalltextnolink'; return true;" onmouseout="this.className='smalltextnolink'; ">Subject</a> </span></td> <td nowrap="nowrap" valign="middle"><span style="white-space: nowrap" id="title_fs" class="effectStatic" data-fieldtype=""><input onkeyup="" onchange="this.onchangecalled=true; setWindowChanged(window, true);this.checkvalid=false;this.isvalid=validate_field(this,'text',true,false,null,null,false);if (this.isvalid) this.isvalid=validate_textfield_maxlen(this,256,true,true);if (!this.isvalid) { selectAndFocusField(this);}return this.isvalid;" maxlength="256" onkeypress="" type="text" onfocus="this.onchangecalled=false; this.origValue = this.value;this.checkvalid=true;" onblur="if (this.onchangecalled == false &amp;&amp; this.origValue != this.value) { return this.onchange(); } if (this.checkvalid == true) {this.isvalid=validate_field(this,'text',false,false,null,null,false);} if (this.isvalid == false) { selectAndFocusField(this); if (arguments[0]){ arguments[0].stopPropagation();} return this.isvalid;} " size="25" aria-labelledby="title_fs_lbl" name="title" style="" id="title" class="inputreq" /></span></td> </tr> <tr> <td valign="middle" nowrap="nowrap" align="right" class="smalltextnolink"><span class="labelSpanEdit smalltextnolink" style="white-space: wrap;" id="category_fs_lbl"><img class="required_icon" title="Required Field" alt="Required Field" src="/images/chiles/pageTitle/required.png" /><a class="smalltextnolink" onmouseover="this.className='smalltextnolink'; return true;" onmouseout="this.className='smalltextnolink'; ">Case Type</a> </span></td> <td nowrap="nowrap" valign="middle"><span id="category_fs" data-fieldtype="select" class="" style="white-space: nowrap;"> <select name="category" id="category" class="inputreq" flags="2267742732416" type="select-one" valuewhenrendered="" aria-labelledby="category_fs_lbl" onchange="if(!this.noslaving) { setWindowChanged(window, true); }"> <option value="" selected="selected"></option> <option value="1">Question</option> <option value="2">Concern</option> <option value="3">Problem</option> </select> <span class="field_widget_helper_pos effectStatic"></span></span></td> </tr> <tr> <td valign="middle" nowrap="nowrap" align="right" class="smalltextnolink"><span class="labelSpanEdit smalltextnolink" style="white-space: wrap;" id="firstname_fs_lbl"><img class="required_icon" title="Required Field" alt="Required Field" src="/images/chiles/pageTitle/required.png" /><a class="smalltextnolink" onmouseover="this.className='smalltextnolink'; return true;" onmouseout="this.className='smalltextnolink'; ">First Name</a> </span></td> <td nowrap="nowrap" valign="middle"><span style="white-space: nowrap" id="firstname_fs" class="effectStatic" data-fieldtype=""><input onkeyup="" onchange="this.onchangecalled=true; setWindowChanged(window, true);this.checkvalid=false;this.isvalid=validate_field(this,'text',true,false,null,null,false);if (this.isvalid) this.isvalid=validate_textfield_maxlen(this,300,true,true);if (!this.isvalid) { selectAndFocusField(this);}return this.isvalid;" maxlength="300" onkeypress="" type="text" onfocus="this.onchangecalled=false; 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'void' : 'delete') + ' this '+'record?')) { document.forms['main_form'].onsubmit=null;document.forms['main_form'].bonsubmitisnull=true setWindowChanged(window, false); return true; } else return false; } function appendMastersForQueryRequest(sublistId, queryFieldId, url){ var masters = null; if(sublistId == null){ masters = fmasters.main[queryFieldId]; } else if(sublistId != null){ masters = fmasters.sublists[sublistId] ? fmasters.sublists[sublistId][queryFieldId] : null; } if(masters && Array.isArray(masters)){ masters.forEach(function(master){ var dotIndex = master.indexOf('.'), sublistId, fieldId; if(dotIndex != -1){ sublistId = master.substring(0, dotIndex); fieldId = master.substring(dotIndex+1); }else{ fieldId = master }; var val = sublistId ? nlapiGetCurrentLineItemValue(sublistId, fieldId) : nlapiGetFieldValue(fieldId); url = addParamToURL(url, 'si_'+fieldId, val); }) } return url; } function NLEntryForm_querySelectText(fldname, machine, linenum, value) { if ( isValEmpty( value ) ) return null; var url = '/app/site/crm/externalcasepage.nl?staticunlayered=T&h=AACffht_FDfGORULG5yu4Dm5P1upcWJFpyM&compid=3895650&formid=2&subsidiary=-1&forminstance=0d9d93d9-8e1a-46f2-afe6-a7c4ea3bdc16'; var id = document.forms['main_form'].elements['id'].value; if ( !isValEmpty( id ) && id != -1 ) url = addParamToURL( url, 'id', id ); url = addParamToURL( url, 'q', fldname ); url = addParamToURL( url, 'si', value ); url = appendMastersForQueryRequest(machine, fldname, url); url = addParamToURL( url, 'lookuplabel', 'T' ); if ( !isValEmpty( machine ) ) url = addParamToURL( url, 'machine', machine ); var response = new NLXMLHttpRequest().requestURL( url ).getBody(); eval( response.replace(/^\s*<!--[\s\S]*?-->\s*$/gm, '') ); return selectmap; } function NLEntryForm_querySelectValue(fldname, machine, text) { if ( isValEmpty( text ) ) return null; var url = '/app/site/crm/externalcasepage.nl?staticunlayered=T&h=AACffht_FDfGORULG5yu4Dm5P1upcWJFpyM&compid=3895650&formid=2&subsidiary=-1&forminstance=0d9d93d9-8e1a-46f2-afe6-a7c4ea3bdc16'; var id = document.forms['main_form'].elements['id'].value; if ( !isValEmpty( id ) && id != -1 ) url = addParamToURL( url, 'id', id ); url = addParamToURL( url, 'q', fldname ); url = addParamToURL( url, 'st', encodeURIComponent( text ) ); url = appendMastersForQueryRequest(machine, fldname, url); url = addParamToURL( url, 'resolvelabel', 'T' ); if ( !isValEmpty( machine ) ) url = addParamToURL( url, 'machine', machine ); var response = new NLXMLHttpRequest().requestURL( url ).getBody(); eval( response.replace(/^\s*<!--[\s\S]*?-->\s*$/gm, '') ); return selectmap; } function Synccategory(fieldspec, linenum, onlySlaveSelect, mach, addlparams, callbacks) { } function Listcategory(fld, multi,addlparams) { var displayField = document.forms['main_form'].elements['category'];if (displayField != null) { if (typeof(displayField.isvalid) == 'undefined') { displayField.isvalid = true; } if (!displayField.isvalid) { displayField.isvalid = true; NS.form.setValid(true); displayField.value = ''; }}NLPopupSelect_displayLoadingDiv('category', false);var valueField = document.forms['main_form'].elements['category'];var serverUrl = '/app/site/crm/externalcasepage.nl?staticunlayered=T&h=AACffht_FDfGORULG5yu4Dm5P1upcWJFpyM&compid=3895650&formid=2&subsidiary=-1&forminstance=0d9d93d9-8e1a-46f2-afe6-a7c4ea3bdc16&q=category&l=T&t=main:category'+(multi ? '&multi=T' : '')+''+(addlparams?'&'+addlparams:'')+''; document.getElementById('server_commands').src=serverUrl;} var ftabs = new Array(); var ftypes = new Array(); var fparents = new Array(); var fmasters = {main:{}, sublists:{}}; ftypes['email']='email'; ftabs['email']='main'; ftypes['incomingmessage']='textarea'; ftabs['incomingmessage']='main'; ftypes['title']='text'; ftabs['title']='main'; ftypes['category']='select'; ftabs['category']='main'; ftypes['firstname']='text'; ftabs['firstname']='main'; ftypes['lastname']='text'; ftabs['lastname']='main'; fmasters.main = (Object.freeze) ? Object.freeze(fmasters.main) : fmasters.main; fmasters.sublists = (Object.freeze) ? Object.freeze(fmasters.sublists) : fmasters.sublists; fmasters = (Object.freeze) ? Object.freeze(fmasters) : fmasters; var fScriptIds = null; (function () {return this;}())._macro = {"macroMetadata":[]};if (Object.freeze) {(function deepFreeze(obj){Object.freeze(obj);for (var p in obj) {if (!obj.hasOwnProperty(p) || !(typeof obj[p] === 'object') || Object.isFrozen(obj[p])) { continue; }deepFreeze(obj[p]);}})(_macro);} window.nsDefaultContextObj={"role":"31","roleid":"online_form_user","rolecenter":"CUSTOMER","version":"2017.2","subsidiary":"1","environment":"PRODUCTION","contact":"0","name":"-System-","context":"userinterface","company":"3895650","location":"0","department":"0","user":"-4","email":"onlineformuser@3895650.com"}; function addShortcut() { nlOpenWindow('/core/pages/addShortcut.nl?label='+encodeURIComponent('Customer Enquiry')+'&taskid=null&params=h%3DAACffht_FDfGORULG5yu4Dm5P1upcWJFpyM%26compid%3D3895650%26formid%3D2%26subsidiary%3D-1%26forminstance%3D0d9d93d9-8e1a-46f2-afe6-a7c4ea3bdc16','addshortcut','scrollbars=no,width=450,height=250'); } function localEval(s) { return eval(s); } function page_init3() { document.forms['main_form'].elements['whence'].value = '/app/site/crm/externalcasepage.nl?compid=3895650&formid=2&h=AACffht_FDfGORULG5yu4Dm5P1upcWJFpyM'; document.forms['main_form'].elements['whence'].defaultValue='/app/site/crm/externalcasepage.nl?compid=3895650&formid=2&h=AACffht_FDfGORULG5yu4Dm5P1upcWJFpyM'; } </script><script type="text/javascript"> var vismachs = new Array(); var allmachs = new Array(); allmachs['main']=''; function loadClientModulesThenPageInit4() { fetchClientScripts(false); page_init4(); } function page_init2() { } function page_init4() { if (window.clickCount == 0) { } nlapiPageInit('create'); nlapiSetFieldValue('nsbrowserenv', 'istop=' + (window==top ? 'T':'F')); } function page_postInit() { } delete window._N_define </script></body></html>

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