Thank you, the necklace I received is beautiful and it came quicker than expected. I only give it 3 stars because I have ordered two necklaces in the past (no longer in stock) that have broken within a week or so of wearing them. Hopefully this one is a little bit stronger.
Sorry to hear about that, If you can send an image I can check it for you. I did check and we don't seem to have any record of a prior fault with your orders. Please do take care with chains since when caught they can break.